Is TEAISM tea natural?

Absolutely! We test our tea leaves for 251 different substances to make sure there are no harmful pesticides or additives in the tea.

 

 

Where does the tea come from?

 

We pick the highest-grade of tea leaves from lush beautiful gardens of Taiwan's Mingjian Township.

 

 

What are the benefits of drinking TEAISM?

Each tea serves numerous health benefits from anti-oxidation to energy boosting. Check out the flavor description to see which one suits your mood.

 

 

Where can I buy TEAISM?

TEAISM can be purchased online at www.mylifeinc.me and all Eu Yan Sang Retail stores. For locations, visit http://www.euyansang.com.sg/stores

 

For wholesale inquiries, please email sales@teaism.me

 

 

What is a tea-wand and how do I use it?

Our wands are a high-tech combination between a spoon and a tea-infuser. No need to cut or tear wands open, just dip it in a cup of hot water and stir to perfection.

 

 

Are aluminum tea-wands healthy to use in your tea cup?

Our wands are made using an FDA approved high-grade alloy that is used in many medicine and product packages.  It is safe to use and allows the tea leaves to uncurl and pass along their full flavor.

 

 

Is the aluminum wand safe to use in hot water?

The wands can handle water up to 120°C. It’s designed to make the hottest of teas!

 

 

Why do you have to use special trucks to transport tea?

We use temperature-controlled trucks to make sure the tea leaves stay fresh till they make it to your cup.

 

 

How does the serial number work?

We give each batch of tea a number, like a birth certificate, so we can track any package of tea back to its roots.

 

 

What is tea washing?

Tea washing uses high-content ozone water. Ozonated water is one of the most wonderful substances known to mankind. The process of ozonating water produces pure water free of bacteria, viruses, spores, parasites and chemicals.

 

 

What is tea wilting?

Tea wilting is a process where we use a light breeze to remove all excess water from the leaves to help promote the breakdown of leaf proteins into beneficial amino acids.

 

 

What is tea bruising?

Bruising is a technique used to start the oxidation process in the leaves, it makes your tea more aromatic and releases flavors from deep inside the leaves.

 

 

What is firing?

Firing is a technique used to remove the ferments from the leaves to slow down the process of aging, so the tea can stay fresh longer.

 

 

What is the difference between a “Best Before” date and “Expiry” date?

An expiry dates means the last date that a product may be consumed. This generally refers to time sensitive products such as perishables, baby products and pharmaceuticals. 

 

For shelf-stable products such as teas, manufacturer’s use a “best before date”. The best before date no longer applies if a package is opened. A best-by date denotes the optimal period of time during which the manufacturer feels that their product will retain its original quality. As noted above, the product may still be enjoyed after the “best before date”. 

 

For TEAISM teas, while we do encourage consumption before the stated date, due to our packaging materials and processes, the product will be safe for consumption for up to one year after the date stated.